Upon request, we will send a revised premium based on the increased benefits and will include an Alteration Request Form with this for completion. When this is received, our Underwriting Department will assess the request.
Surrendering your policy depends on the individual policy owner and policy type. Please contact the customer services centre for this. You will find all the contact information available in the Contact Us link.
Upon notification of a death claim, our Claims Department will send a letter outlining all requirements to the relevant party.